Fault diagnosis
Investigate system symptoms and the condition of the key components.
Security repairs, upgrades and takeovers
Get more value from the system already on the property.
AV Living assesses faulty, ageing, inherited or poorly configured security systems before recommending repair, upgrade or replacement.
Owner-led local advice
Replacement is not automatically the first answer.
A site visit can identify whether the problem sits with a camera, recorder, alarm device, power supply, cabling, storage, network connection or configuration. Compatible working parts may be retained where that is sensible.
Camera and recorder upgrades
Improve useful coverage, recording or playback where existing infrastructure allows.
Alarm takeovers
Assess inherited or unfamiliar alarm equipment and explain the available options.
App and network help
Review remote access, connectivity and configuration problems.
Storage and playback
Check whether recording duration and retrieval suit the customer’s needs.
Clear recommendation
Explain what can be retained, what needs attention and what remains unsupported.
What to expect
Common reasons to request an assessment
- Cameras offline or unclear
- Recorder faults or difficult playback
- Alarm faults or unknown codes
- Property purchased with an existing system
- Remote viewing no longer working
- Coverage gaps after property changes
A clear process
Assess before committing to replacement
Talk
Describe the fault, history and result you need.
Assess
Inspect the installed equipment and infrastructure.
Install
Explain repair, upgrade and replacement options.
Show
Complete approved work and demonstrate the updated system.
Common questions
Clear answers before you commit.
Final recommendations follow an assessment of the property, existing infrastructure and the result you need.
Can you take over a system installed by another company?
Often, yes, but it depends on the system condition, access, compatibility and availability of support or replacement parts.
Will every old system be repairable?
No. AV Living will explain when equipment is unsupported, incompatible or no longer economical to repair.
Can you improve only part of the system?
Sometimes. A staged or partial upgrade may be possible when the retained equipment and infrastructure are compatible and reliable.
Local consultation